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Quality Action

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2018-11-02 17:09:29 +05:30
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foundation/www/docs/user/manual/en/quality-management/index.txt
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@@ -2,6 +2,6 @@ quality_procedure
chart_of_procedure chart_of_procedure
quality_goal quality_goal
quality_review quality_review
quality_meeting
quality_action quality_action
quality_meeting
customer_feedback customer_feedback

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foundation/www/docs/user/manual/en/quality-management/quality_action.md
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## Quality Action # Quality Action
It is collection of individual metrics that helps to quantify quality of application. It is a basic quality management process to establish a set of quality objectives.
You can create a Quality Goal for your business having multiple Quality Objectives. Different Quality Objectives for a Goal can have definite numeric target or target measured in terms of completion status(yes or no). It is monitored based on Frequency which is set for that Goal.
<img class="screenshot" alt="Quality mangement" src="{{docs_base_url}}/assets/img/quality-management/Quality-goal.png"> <img class="screenshot" alt="Quality mangement" src="{{docs_base_url}}/assets/img/quality-management/Quality-goal.png">
### Quality Goal Properties ## Creating a Quality Action
- Name of the Quality Goal Steps for creating an Action:
- The Standard Procedure associated with the Quality Goal
- Creator of the Quality Goal * Corrective/Preventive : It is used to indicate whether the Review is being scheduled for Corrective or for Preventive Purpose.
- Scope of the Goal: Company or different Department * Type : It is used to select whether an Action is scheduled for a Quality Review or for a Customer Feedback.
- If the Quality Goal is measurable or not in terms of numeric target, if not then measuring it on the basis of completion status * Review : If the Quality Action is being scheduled for a Quality Review, select the Review from the list.
- Multiple Quality Objectives defined in the Quality Goal * Feedback : If the Quality Action is being scheduled for a Customer Feedback, select the Feedback from the list.
* Goal : If the Quality Action is being scheduled for a Quality Review, Goal associated with Review is fetched automatically.
* Procedure : If the Quality Action is being scheduled for a Quality Review, Procedure associated with Review is fetched automatically.
* Status : Is automatically computed based on the Status of the Problem. If the status of all the problem are 'Close' then the status of the Action is 'Closed'.
* Problem : Consists of the Goal Objective that have not met the target.
* Resolution : Reolution proposed for the problem.
* Status : Indicates whether the problem is Open or Close.
* Responsible : Individual responsible for handling the particular problem.
* Completion Date : Date before which the Problem should be resolved.
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