Quality Goal

foundation/www/docs/user/manual/en/quality-management/quality_goal.md

@@ -1,4 +1,4 @@
-## Quality Goal
+# Quality Goal
 
   It is collection of individual metrics that helps to quantify quality of application. It is a basic quality management process to establish a set of quality objectives.
 
@@ -6,11 +6,31 @@
 
 <img class="screenshot" alt="Quality mangement" src="{{docs_base_url}}/assets/img/quality-management/Quality-goal.png">
 
-### Quality Goal Properties
+## Creatng a Quality Goal
+
+ Steps for creating a Quality Goal
+
+ * Goal : Name of the Quality Goal that you intend to create.
+ 
+ * Procedure : Quality Procedure that is to be followed to achieve the Goal.
+
+ * created By : Person responsible for the creation of the Goal.
+
+ * Scope : This represents whether the Goal applied to the Company or only to a particular department.
+ 
+ * Department : If the scope of the Goal is only to a particular department, the name of the department is to be specified.
+ 
+ * Monitoring Frequency : If a Review of a Goal is to be scheduled automatically then select the time interval after which the Review will be created.
+
+ * Revision : Mentioning the curent Revision of the Quality Goal.
+
+ * Measurable Goal : If a Goal can be measured in terms of numeric values, eg: 100 Leads, 24 Hours, etc, then select 'Yes' indicating the Goal is be measured in numeric values. If a Goal can only be measured interms of completion status ie Yes or No, then select 'No' indicating the Goal is to be measured interms of completion status. Target and Units are disabled if the Goal cannot be measured interms of numeric values.
+
+ * Objective : Consists of the various Objectives that a Quality Goal consists of and which have to be completed to meet the Goal.
+
+ * Target : Consists of the numeric target value of an Objective that is to be met.
+
+ * Unit : Measurement Unit, eg: Lead/s, Hour/s, etc, to measure Objective.
+
+ {next}
 
- - Name of the Quality Goal
- - The Standard Procedure associated with the Quality Goal
- - Creator of the Quality Goal
- - Scope of the Goal: Company or different Department
- - If the Quality Goal is measurable or not in terms of numeric target, if not then measuring it on the basis of completion status
- - Multiple Quality Objectives defined in the Quality Goal

foundation/www/docs/user/manual/en/quality-management/quality_procedure.md

@@ -4,7 +4,7 @@
 
  A Procedure can be of two types ie a Procedure consiting of simply steps that you must follow to achieve the Goal and Procedure having a nested Procedure along with steps that must be followed.
  
-## Creating a Procedure
+## Creating a Quality Procedure
 
  Steps for creating a Procedure
 
@@ -18,14 +18,14 @@
 
 * Procedure consisting of Steps :
 
-  * If a Procedure only has a set of steps to be followed, select Step from Dropdown.
+  - If a Procedure only has a set of steps to be followed, select Step from Dropdown.
-  * Document the step.
+  - Document the step.
-  * Select the Individual responsible for carrying out the task.
+  - Select the Individual responsible for carrying out the task.
 
 * Procedure consisting of Nested Procedure :
 
-  * If a Procedure multiple procedures, select Procedure from Dropdown.
+  - If a Procedure multiple procedures, select Procedure from Dropdown.
-  * Select the Child Procedure.(When this field is set, the Parent Procedure field of the Child Procedures will contain the name of the Parent Procedure)
+  - Select the Child Procedure.(When this field is set, the Parent Procedure field of the Child Procedures will contain the name of the Parent Procedure)
-  * Select the Individual responsible for carrying out the task.
+  - Select the Individual responsible for carrying out the task.
 
 {next}