From 4aff5523d442e8b665d485d2a5239bd9ff072b91 Mon Sep 17 00:00:00 2001 From: hrwX Date: Fri, 2 Nov 2018 15:05:25 +0530 Subject: [PATCH] removed definitions --- .../en/quality-management/customer_feedback.md | 2 +- .../user/manual/en/quality-management/index.md | 2 +- .../en/quality-management/quality_action.md | 16 ++++++++++++++++ .../manual/en/quality-management/quality_goal.md | 2 +- .../en/quality-management/quality_meeting.md | 2 +- .../en/quality-management/quality_procedure.md | 2 +- 6 files changed, 21 insertions(+), 5 deletions(-) diff --git a/foundation/www/docs/user/manual/en/quality-management/customer_feedback.md b/foundation/www/docs/user/manual/en/quality-management/customer_feedback.md index 9a23c24e..a1ee12f4 100644 --- a/foundation/www/docs/user/manual/en/quality-management/customer_feedback.md +++ b/foundation/www/docs/user/manual/en/quality-management/customer_feedback.md @@ -1,6 +1,6 @@ # Customer Feedback: -> It is the information directly coming from customer about the satisfaction or dissatisfaction about the products or services. + It is the information directly coming from customer about the satisfaction or dissatisfaction about the products or services. Customers can give their feedbacks depending upon their experiences. The customer has to rate different parameters and can provide their Qualitative feedbacks too using the pre-determined Feedback Templates. diff --git a/foundation/www/docs/user/manual/en/quality-management/index.md b/foundation/www/docs/user/manual/en/quality-management/index.md index 8a37d3f3..508a62d0 100644 --- a/foundation/www/docs/user/manual/en/quality-management/index.md +++ b/foundation/www/docs/user/manual/en/quality-management/index.md @@ -1,6 +1,6 @@ # Frappe Quality Management -> Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. + Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Quality Management Module helps to meet quality program and product expectations, conform with certification systems and deliver to customer standards. diff --git a/foundation/www/docs/user/manual/en/quality-management/quality_action.md b/foundation/www/docs/user/manual/en/quality-management/quality_action.md index e69de29b..f3bbd814 100644 --- a/foundation/www/docs/user/manual/en/quality-management/quality_action.md +++ b/foundation/www/docs/user/manual/en/quality-management/quality_action.md @@ -0,0 +1,16 @@ +## Quality Actin: + + It is collection of individual metrics that helps to quantify quality of application. It is a basic quality management process to establish a set of quality objectives. + + You can create a Quality Goal for your business having multiple Quality Objectives. Different Quality Objectives for a Goal can have definite numeric target or target measured in terms of completion status(yes or no). It is monitored based on Frequency which is set for that Goal. + +Quality mangement + +### Quality Goal Properties: + + - Name of the Quality Goal + - The Standard Procedure associated with the Quality Goal + - Creator of the Quality Goal + - Scope of the Goal: Company or different Department + - If the Quality Goal is measurable or not in terms of numeric target, if not then measuring it on the basis of completion status + - Multiple Quality Objectives defined in the Quality Goal \ No newline at end of file diff --git a/foundation/www/docs/user/manual/en/quality-management/quality_goal.md b/foundation/www/docs/user/manual/en/quality-management/quality_goal.md index ff6fc3e0..e373c69c 100644 --- a/foundation/www/docs/user/manual/en/quality-management/quality_goal.md +++ b/foundation/www/docs/user/manual/en/quality-management/quality_goal.md @@ -1,6 +1,6 @@ ## Quality Goal: -> It is collection of individual metrics that helps to quantify quality of application. It is a basic quality management process to establish a set of quality objectives. + It is collection of individual metrics that helps to quantify quality of application. It is a basic quality management process to establish a set of quality objectives. You can create a Quality Goal for your business having multiple Quality Objectives. Different Quality Objectives for a Goal can have definite numeric target or target measured in terms of completion status(yes or no). It is monitored based on Frequency which is set for that Goal. diff --git a/foundation/www/docs/user/manual/en/quality-management/quality_meeting.md b/foundation/www/docs/user/manual/en/quality-management/quality_meeting.md index a4758ee0..ee92e2b2 100644 --- a/foundation/www/docs/user/manual/en/quality-management/quality_meeting.md +++ b/foundation/www/docs/user/manual/en/quality-management/quality_meeting.md @@ -1,6 +1,6 @@ ## Quality Meeting: -> It is an assembly of people for a particular Quality purpose or agenda, especially for formal discussion about Quality aspects + It is an assembly of people for a particular Quality purpose or agenda, especially for formal discussion about Quality aspects Every Review that has been generated can be reviewed in Meeting to discuss about many Quality aspects such as Quality Goals and Quality Reviews. As usual these meeting also have a particular agenda and minutes. diff --git a/foundation/www/docs/user/manual/en/quality-management/quality_procedure.md b/foundation/www/docs/user/manual/en/quality-management/quality_procedure.md index 974f6cee..302c240d 100644 --- a/foundation/www/docs/user/manual/en/quality-management/quality_procedure.md +++ b/foundation/www/docs/user/manual/en/quality-management/quality_procedure.md @@ -1,6 +1,6 @@ ## Standard Operating Procedures(Quality Procedure): -> A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organisation to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. + A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organisation to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. You can create Quality Procedures related to or unrelated to a particular Department. Everything revolve around the Quality Procedures, which must be followed for fulfilling Quality Goals.